PCO Licence refused

PCO Licence Refused? What now!

As long as you have filled in the PCO Licence application forms correctly, sent off all the required documentation and met the specific requirements for the PCO Licence, you will receive your PCO Licence soon.  However, if you’ve had your PCO Licence refused  TFL will contact. The refusal letter will include:

  • Direct confirmation that they have refused your PCO Licence application.
  • Why they have refused your PCO Licence application.
  • All the information regarding your right to appeal against their decision to refuse you a PCO Licence, what you need to do to appeal the decision and how long you have to put a viable appeal forward to Transport for London.

Why Was My PCO Licence Refused?

The reason your PCO Licence application was refused could be something as simple as you didn’t meet the basic licence requirements eg not 21 years of age, but it may be something a little bit more serious such as a previous convictions flagging up on your CRB (DBS) check.  It is important that you take the time to read through the reason or reasons for the refusal and if you’re unhappy please make sure that you do not wait and make your appeal as soon as you can. Seek legal advice too.

What Happens To My Application Fees If I’m Refused?

If your application for the PCO Licence is refused and the refusal is upheld even after an appeal, you will only receive a partial refund.  This amount is what is known as the “grant of licence” which of the total £250 you spent, only comes to £100.  The CRB (DBS) fees, medical check fees and the PCO application fees are non-refundable.

Where Can I Get More Information?

To find more information the best thing to do is to browse this website or give TfL a call on 0343 222 4444.

If you’ve had your PCO Licence refused and simply want to know if anything can be done to have a decision overturned please seek independent legal legal advice from a reputable law firm specialising in Transport Law.

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